Sample Customer Reports
9 min
introduction this document outlines the types of customer reports available, the standard delivery format, and options for customization it ensures clarity on what customers can expect and how special requests are handled available reports report type purpose standard format custom options notes ncoa (national change of address) report provides updated address information using usps change of address data csv alternative delimiters custom fields (pending programming review) helps reduce undeliverable mail and increase postal savings certified report confirms addresses are standardized and deliverable per usps requirements csv alternative delimiters custom fields (pending programming review) ensures address list accuracy and compliance with usps standards samples standard report format default formal csv alternative delimiters upon request, reports can be provided using other delimiters delivery method secure file transfer of customer specified method customization options customers may request additional fields or data elements in their reports all custom field requests are reviewed by the programming team for feasibility and approval approved requests may require additional setup time and may impact turnaround request process customer submits request through the account service team standard format reports are provided unless a different delimiter or custom field set is required programming reviews any customization requests upon approval, reports are generated and delivered as agreed service standards turnaround time standard reports are delivered within the normal job completion timeline custom requests may extend turnaround based on complexity and programming requirements contact information for report delivery questions, format changes, or custom field requests, please contact your account service team

