Portal Security Options

7 min

Introduction

Welcome to the Portal Security Permissions Guide! This section will help you understand and configure the security options available in the DFS Customer Portal. These features are designed to give you control over who can access your portal and how they log in, keeping your data safe and secure.

What is the Purpose of Security Options?

The purpose of Security Options is to provide flexible tools for customers to manage user access. These settings allow you to restrict logins by network, enforce authentication standards, and apply password requirements specific to your organization.

This guide is intended for Portal Administrators and any customer responsible for setting up or managing user access within their company. If you are not currently set up as an Administrator but need these permissions, please contact Account Services.

This guide provides an overview of the security features available in the Portal. Each section explains the purpose of a specific option and how it can be applied within your organization.

Use this guide to:

Understand what each security option does.

Determine which settings best support your company’s security requirements.

Share with your internal IT or security team to decide which features to enable.

Contact Account Services for setup or additional details when needed.

The goal of this guide is to give you clarity on what options are available so you can make informed decisions about your organization’s Portal security.

IP Address Restrictions

Restrict portal access by single IP address, range of IP addresses, or a combination of both.

This ensures that only approved networks can connect to the Portal.

Domain Mask

Limit user account creation to specific email domains.

Example: only users with @yourcompany.com can register.

Multifactor Authentication (MFA)

Require users to verify their login with a second step in addition to username and password.

A one-time code or PIN is sent to the user to confirm identity.

Authentication App

Support for common authentication apps such as Google Authenticator or Microsoft Authenticator.

Works alongside MFA for enhanced security.

Password Requirements

Apply customer-specific password policies. Options may include:

Minimum length

Character complexity (uppercase, lowercase, numbers, symbols)

Password expiration intervals

Restrictions on reusing old passwords

Create a Support Ticket

If you need further assistance, send a ticket into our system by using the button below.

Email Account Services

Version Date	Updater Name	Description
August 29, 2025	Nikkita	Initial draft

Portal Security Options

Introduction

What is the Purpose of Security Options?

Who is This Guide For?

How to Use This Guide?

Available Options